Complaint Policy: Texas Higher Education Coordinating Board (THECB) Houston International College Cardiotech Ultrasound School is required to provide all degree-seeking students with the information for filing student complaints with the THECB. In most cases, student concerns can be addressed and resolved by following the established grievance policy in the institutional catalog. Unresolved grievances of all degree-seeking current, former, and prospective students can be filed with the Texas Higher Education Coordinating Board (THECB) after exhausting the institution’s grievance/complaint process. If after exhausting the institutional grievance process, a mutually satisfactory resolution cannot be determined, then student may initiate a complaint with THECB through:        


Mail:  Texas Higher Education Coordinating Board
Office of General Counsel
P.O. Box 12788
Austin, Texas 78711-2788