COMPLAINT POLICY FOR TWC
This school hold a Certificate of Approval from Texas Workforce Commission (TWC).
TWC school number: S 1852
All programs are approved by TWC, THEBC and institutionally accredited by ABHES.
Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the catalog.
Houston International College Cardiotech Ultrasound School documents that all students have received a copy of the school’s grievance procedures and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform school management.Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable. Information on filing a complaint with TWC can be found on TWC’s website:
Complaint Policy
Texas Higher Education Coordinating Board (THECB)
Houston International College Cardiotech Ultrasound School is required to provide all degree seeking students with the information for filing students complaint with the THECB. In most cases, student concerns can be addressed and resolved by following the established grievance policy in the institutional catalog. Unresolved grievances of all degree seeking current, former, and prospective students can be filed with the Texas Higher Education Coordinating Board (THECB) after exhausting the institution’s grievance/complaint process.
If after exhausting the institutional grievance process, a mutually satisfactory resolution cannot be determined, then student may initiate a complaint with THECB through:
THEBC
THEBC
Email: studentcomplaints@thecb.state.tx.us
Mail:
Texas Higher Education Coordinating Board Office of General Counsel
P.O. Box 12788, Austin, Texas 78711-2788